1^st Choice Carpets Unit 1,
Hopton Industrial Estate
Devizes SN10 2ED
Vat: 135594790

Privacy Policy Notice

The policy: This privacy policy notice is for 1^st Choice Carpets and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information including your rights under current laws and regulations.

Policy key definitions:

• “I”, “our”, “us”, or “we” refer to 1^st Choice Carpets
• “you”, “the user” refer to the person(s) using our services.
• GDPR means General Data Protection Act.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner’s Office.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically and manually using the following lawful bases.

Lawful basis: Consent
The reason we use this basis: To provide you with an efficient and personal service
We process your information in the following ways: We inform you of measures and services due.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We are required to share your surname with suppliers. No other personal details are divulged.

Lawful basis: Legitimate interests
The reason we use this basis: To provide you with a personal service related only to your purchase.
We process your information in the following ways: Invoicing and reminders
Data retention period: We will continue to use your data under this basis until you withdraw consent.
Sharing your information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows.;

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy on our website and the way we use your data to help promote a transparent and honest user privacy methodology.

To view our Terms and Conditions, Privacy Policy and details regarding our Data Protection contacts please view our website. www.1stChoiceCarpets.co.uk